Shipping Policy
Thoughtfully made, then shipped with care.
At Evernorth, each piece is made to order through our trusted print-on-demand production partners. This allows us to create more intentionally, reduce excess inventory, and offer designs in a more thoughtful way.
Because your order is created just for you, shipping includes both a production window and a transit window. We’ve outlined both below so you know what to expect.
How shipping works
From order placed to order delivered
Your order is received and sent into production.
Your item is printed, packed, and prepared for shipment by our fulfillment partner.
Once shipped, tracking is sent by email and your order begins its way to you.
Shipping details
What to expect
- Orders are made to order, so fulfillment begins after purchase rather than shipping immediately from stocked inventory.
- Some items may ship separately depending on the product type, print provider, or fulfillment location.
- Delivery times may be longer during holidays, major sales periods, or high-volume seasons.
- Shipping rates and methods may vary depending on the item and destination.
Address accuracy
Please review your shipping address carefully
Please make sure your shipping address is entered correctly at checkout. Evernorth is not responsible for orders delivered to an incorrectly entered address.
If you notice an error in your shipping information, contact us as soon as possible at hello@evernorth.com We’ll do our best to help if production has not already begun.
Lost or delayed packages
If something seems off
If your package appears delayed, lost in transit, or marked delivered but has not arrived, please contact us at hello@evernorth.com
Include your order number and any helpful details so we can look into the shipment and guide you on next steps.
Frequently asked
Shipping FAQ
Do you keep products in stock?
No. Evernorth items are made to order through print-on-demand fulfillment partners.
Why did my order arrive in more than one package?
Some products may be fulfilled by different production partners or ship from different locations, so they can arrive separately.
Can I change my order after placing it?
Because production can begin quickly, changes or cancellations are not always possible. Contact us right away and we’ll help if we can.
Where can I get help?
Email us anytime at hello@evernorth.com